These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("User", "you", "your") and bed939 ("bed939", "we", "us", "our"), the operator of the online gaming platform accessible at bed939.app ("Platform"). These terms govern all aspects of your use of the Platform, including registration, gameplay, financial transactions, promotional participation, and communications with our support team.
By creating an account, accessing the Platform, or using any service offered by bed939 — including cricket betting, live casino games, slot games, West Hunter Bingo, Hi-Lo, or any other feature — you confirm that you have read, understood, and agree to be bound by this Agreement in its entirety. If you do not accept these terms, you must immediately cease using the Platform and close your account.
Important: These Terms & Conditions apply specifically to Pakistani users and should be read in conjunction with our Privacy Policy and Responsible Gaming Policy, both of which form part of this Agreement by reference.
bed939 reserves the right to amend, update, or replace these Terms at any time. Continued use of the Platform following the publication of any revised terms constitutes acceptance of those changes. We will endeavour to notify registered users of material changes via email or in-platform notification.
Access to and use of the bed939 Platform is subject to the following eligibility requirements, which are strictly enforced:
During registration, you are required to provide accurate, current, and complete information including your full legal name, date of birth, Pakistani mobile number (for OTP verification and EasyPaisa / JazzCash payment integration), and a valid email address. Providing false or misleading information during registration constitutes a material breach of these Terms.
Warning: Providing false registration details, including a false date of birth to circumvent the 21+ age restriction, is a serious violation of this Agreement and may constitute fraud. bed939 will report suspected cases of fraudulent registration to relevant authorities where appropriate.
You are solely responsible for maintaining the confidentiality of your bed939 account credentials, including your username and password. bed939 strongly recommends that you use a strong, unique password and enable any available two-factor authentication features on your account.
You must notify bed939 immediately if you suspect that your account has been accessed without your authorisation. bed939 will not be liable for any loss or damage arising from unauthorised use of your account where such use occurred as a result of your failure to maintain the security of your credentials.
bed939 operates a Know Your Customer (KYC) verification process consistent with international gaming standards. We reserve the right to request identity verification documents at any stage of your account lifecycle, including but not limited to:
Failure to provide requested verification documents within a reasonable timeframe may result in temporary or permanent account restriction, including the suspension of withdrawals pending completion of the KYC process.
An account will be considered inactive if there has been no login activity for a period of twelve (12) consecutive months. bed939 reserves the right to apply an inactivity administration fee to dormant accounts after this period. Users will be notified before any such fee is applied. Accounts with a zero balance that remain inactive for an extended period may be closed at bed939's discretion.
bed939 processes all financial transactions in Pakistani Rupees (PKR). The Platform supports the following payment channels: EasyPaisa, JazzCash, HBL, UBL, Meezan Bank, MCB Bank, Allied Bank, and Visa/Mastercard. The availability of specific payment methods may vary from time to time based on technical or regulatory factors.
Deposits are credited to your bed939 account in real time for EasyPaisa and JazzCash transactions. Bank transfer deposits may take up to one (1) business day to process depending on your banking institution. bed939 does not charge fees on deposits; however, your payment provider may apply their own transaction charges, for which bed939 accepts no responsibility.
The minimum deposit amount is PKR 200. bed939 reserves the right to modify minimum and maximum deposit limits at any time. Updated limits will be displayed within the account cashier section of the Platform.
Withdrawal requests are processed to the same payment method used for the most recent deposit where technically possible. EasyPaisa and JazzCash withdrawals are typically processed within the same business day. Bank transfer withdrawals may take between one (1) and three (3) business days depending on interbank processing timelines.
bed939 reserves the right to conduct identity and payment verification checks before processing any withdrawal. Withdrawals will not be processed to third-party accounts. The name on your bed939 account must match the name on the payment method used for withdrawal.
Note: Withdrawal requests submitted during Pakistani public holidays may experience processing delays. bed939 endeavours to process all requests as promptly as operationally possible.
All transactions on the bed939 Platform are conducted in PKR. There are no currency conversion fees applied by bed939. Your account balance, bets, winnings, and withdrawals are all denominated in Pakistani Rupees throughout your entire interaction with the Platform.
All betting and gaming activity on the bed939 Platform is subject to specific game rules applicable to each product category. The following general rules apply across all products:
bed939 reserves the right to void any bet or game result where it reasonably suspects that the outcome has been influenced by collusion, match-fixing, software exploitation, bonus abuse, or any other form of irregular activity.
bed939 offers a range of bonuses and promotional incentives to new and existing users from time to time. All bonuses are subject to specific terms, wagering requirements, and expiry conditions that are communicated at the time the offer is made. The following general conditions apply to all promotional offers:
The following activities are strictly prohibited on the bed939 Platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities:
All content on the bed939 Platform — including but not limited to the bed939 name and logo, website design, game interfaces, graphics, text, software, and data — is the exclusive property of bed939 or its licensed content providers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial gaming purposes only. This licence does not permit you to copy, reproduce, distribute, publicly display, modify, or create derivative works from any Platform content without the prior written consent of bed939.
Any feedback, suggestions, or ideas you submit to bed939 regarding the Platform may be used by bed939 without restriction or compensation to you.
To the fullest extent permitted by applicable law, bed939 and its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, including but not limited to:
The Platform is provided on an "as available" basis. bed939 does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. You are responsible for ensuring that your device and network connection are adequate for accessing the Platform.
Acknowledgement: By using the bed939 Platform, you acknowledge that gambling involves a risk of financial loss, and that bed939 is not responsible for any losses you sustain as a result of gameplay or betting activity on the Platform.
bed939 is committed to promoting responsible gaming practices across all areas of the Platform. We provide a range of tools to help users manage their gambling activity, including deposit limits, session time alerts, cooling-off periods, and self-exclusion options. These tools are accessible directly from your account settings panel.
If you believe that your gambling behaviour has become problematic, we strongly encourage you to make use of our self-exclusion facility, which will prevent you from accessing the Platform for a specified period. Self-exclusion requests take effect within 24 hours of submission. During a self-exclusion period, bed939 will take reasonable steps to prevent you from depositing or wagering on the Platform.
The bed939 Platform is strictly for users aged 21 and over. bed939 does not permit underage gambling in any form and co-operates fully with inquiries from parents or guardians who believe a minor may have accessed the Platform.
For further information on our responsible gaming programme, tools, and external support resources, please refer to our dedicated Responsible Gaming page.
bed939 reserves the right to suspend, restrict, or permanently close any user account at its sole discretion, including but not limited to circumstances where:
Upon account closure for reasons of breach, bed939 reserves the right to withhold account balances pending investigation. Where no breach is established, account balances will be returned to the user via their registered payment method within a reasonable timeframe.
You may close your bed939 account at any time by contacting our support team. Upon voluntary account closure, any remaining balance will be withdrawn to your registered payment method provided all KYC and withdrawal verification requirements have been satisfied.
bed939 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material — meaning they significantly affect your rights or obligations — bed939 will provide notice of the changes via registered email or in-platform notification at least seven (7) days before the changes take effect.
If you do not agree to the amended Terms, you must cease using the Platform and request account closure before the changes take effect. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms.
The most current version of these Terms will always be accessible at bed939.app/terms-conditions. The effective date displayed at the top of this document indicates the date of the most recent revision.
These Terms & Conditions are governed by and construed in accordance with international gaming standards and the applicable laws of the jurisdiction in which bed939 holds its operating licence. Any dispute arising from or in connection with these Terms that cannot be resolved through bed939's internal complaints procedure will be referred to binding arbitration in accordance with the rules of the relevant regulatory authority.
bed939 operates an internal complaints procedure as the first point of contact for all user disputes. To raise a formal complaint, users should contact the support team in writing at [email protected] with the subject line "Formal Complaint" and provide full details of the matter in question. bed939 will acknowledge all formal complaints within 48 hours and provide a substantive response within fourteen (14) business days.
Nothing in these Terms limits your statutory rights as a consumer under any applicable local law.
If you have questions about these Terms & Conditions, require clarification on any provision, or wish to submit a formal complaint, please contact the bed939 support team using the details below. The support email is provided as plain text — please do not attempt to click it as a link.
Support Email: [email protected]
Our support team operates 24 hours a day, 7 days a week, including Pakistani public holidays. Response times for formal written queries are within 48 hours. Live chat support is available directly within the Platform for general account and gameplay enquiries.
Last Updated: 1 January 2026 | Version 3.2 | bed939.app
These Terms are not just legal formalities — they reflect the standards bed939 holds itself to every day.
Every rule in this Agreement exists to protect users and maintain platform integrity. bed939 applies the same standards to its own operations that it expects from users — transparent, fair, and documented.
Your deposits, bets, winnings, and withdrawals are all in Pakistani Rupees. No currency conversion, no hidden exchange-rate markups. What you see in your balance is exactly what you can withdraw to EasyPaisa or JazzCash.
All games on the bed939 platform — from PSL betting to slot reels — operate under verified, audited systems. RNG certification and published RTP percentages mean you always know the odds you're playing against.
bed939 enforces a 21-and-over requirement at every stage — registration, verification, and ongoing account review. This is not a checkbox; it is an active commitment backed by KYC document requirements and real-time monitoring.
Our support team is available around the clock, every day of the year. Formal complaints receive a substantive written response within 14 business days. We take every dispute seriously and investigate thoroughly before reaching a decision.
Deposit limits, session alerts, cooling-off periods, and self-exclusion are all built into your account dashboard. These tools are there by default — not hidden in a support ticket queue. Your wellbeing is part of how the platform works.
bed939 is strictly for adults aged 21 and over. Gambling involves financial risk and is intended for entertainment purposes only. If you are concerned about your gambling, please visit our Responsible Gaming page for self-exclusion tools and support resources.