What we collect from you
Purposes & legal basis
Who we share data with
How we protect your data
Access, delete, correct
Tracking & preferences
bed939 ("we", "us", "our") is committed to protecting the personal information of every user who registers, visits, or interacts with the bed939 platform at bed939.app ("Platform"). This Privacy Policy describes the types of personal data we collect, the purposes for which we process that data, the parties with whom we may share it, and the rights available to you as a data subject.
This Policy applies to all users of the bed939 Platform, including registered account holders, users who browse without registering, and individuals who communicate with our support team. It applies regardless of the device or network you use to access the Platform — whether via mobile on an EasyPaisa-linked account in Karachi, a desktop browser in Lahore, or any other means across Pakistan.
Important: By creating a bed939 account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read alongside our Terms & Conditions and Responsible Gaming policy, both of which form part of your overall agreement with bed939.
If you have questions about how bed939 handles your personal data, or if you wish to exercise any of your privacy rights, please refer to Section 14 of this Policy for contact details.
bed939 collects personal data through a number of channels, including account registration, identity verification, payment processing, gameplay activity, and direct communications. The categories of personal data we collect include the following:
Note: bed939 does not collect your full EasyPaisa or JazzCash wallet PIN, password, or full card number at any point. Payment authentication is handled directly through the respective payment provider's secure interface.
bed939 uses the personal data it collects strictly for the purposes outlined below. We do not sell your personal data to third parties, and we do not use it for purposes that are incompatible with those described in this Policy.
bed939 processes your personal data on one or more of the following legal grounds, depending on the nature of the processing activity:
bed939 does not sell, rent, or trade your personal data. We may share your data only in the following limited and controlled circumstances:
We share the minimum necessary financial and identity data with our payment processing partners — including EasyPaisa, JazzCash, HBL, UBL, Meezan Bank, MCB Bank, Allied Bank, and card processing gateways — solely for the purpose of completing your deposit or withdrawal transactions. These providers process data under their own privacy policies and are contractually bound to use your data only for the purpose of executing payments on our behalf.
bed939 may use third-party KYC and identity verification services to validate the identity documents you submit during account registration or at any subsequent point during your account lifecycle. These partners process your identity data under strict data processing agreements and are prohibited from using your data for any purpose other than identity verification on our behalf.
bed939 may disclose personal data to regulatory bodies, gaming authorities, law enforcement agencies, or courts of competent jurisdiction where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of bed939, its users, or the public.
In the event of a merger, acquisition, or sale of all or a substantial part of bed939's business assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and provided with details of how your data will be used by the new entity before the transfer takes effect.
Strictly Prohibited: bed939 will never share your personal data with advertisers, data brokers, or any third party for purposes of targeted advertising or commercial profiling without your explicit consent.
The bed939 Platform serves Pakistani users and processes the majority of user data within its primary hosting infrastructure. However, some of our third-party technology and payment partners may process data in jurisdictions outside Pakistan. Where such transfers occur, bed939 ensures that appropriate safeguards are in place, including data processing agreements that incorporate internationally recognised data protection standards.
By using the bed939 Platform, you acknowledge that your data may be transferred to and processed in jurisdictions that may have different data protection standards than those applicable in Pakistan. bed939 takes reasonable steps to ensure that such transfers are carried out lawfully and with appropriate protections in place.
bed939 retains your personal data for as long as is necessary to fulfil the purposes described in this Policy, or as required by applicable law and our gaming licence obligations. Specific retention periods are as follows:
Upon expiry of the relevant retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual.
bed939 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
While bed939 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect unauthorised access to your account.
bed939 uses cookies and similar tracking technologies on the Platform to enhance your user experience, maintain session continuity, and gather analytical data about how the Platform is used. The following categories of cookies may be active on the Platform:
Cookie Management: You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Platform. bed939 does not use third-party advertising cookies or behavioural targeting cookies.
As a user of the bed939 Platform, you have a number of rights in relation to your personal data. bed939 is committed to facilitating the exercise of these rights in a timely and transparent manner. Requests should be submitted in writing to our support team at the contact details provided in Section 14.
Request a copy of all personal data bed939 holds about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of your data where there is no lawful basis for continued processing.
Request that we limit how we use your data in certain circumstances.
Request your data in a structured, machine-readable format for transfer.
Object to processing based on legitimate interests or for marketing purposes.
bed939 will respond to all verified privacy rights requests within thirty (30) calendar days. In complex cases, this period may be extended by a further sixty (60) days, in which case we will notify you of the extension and the reason for it. Note that some rights are subject to limitations where processing is required for legal compliance or legitimate security purposes.
The bed939 Platform is strictly for adults aged 21 and over. bed939 does not knowingly collect, process, or retain personal data relating to individuals under the age of 21. Our registration process includes mandatory date-of-birth verification, and accounts where the stated age cannot be verified or where there is a reasonable suspicion that the user is underage will be suspended pending document-based age verification.
Underage Access: If you are a parent or guardian and believe that a minor may have registered or accessed a bed939 account, please contact our support team immediately at [email protected]. We will investigate and take appropriate action, including account closure and deletion of all data associated with the underage user, without undue delay.
bed939 co-operates fully with parental controls tools and internet filtering services. We encourage parents and guardians of minors to implement appropriate device-level and network-level controls to restrict access to gambling platforms.
The bed939 Platform may reference or integrate with third-party services for the purposes of payment processing, identity verification, and game content delivery. These third-party services operate under their own privacy policies, and bed939 is not responsible for the data practices of those providers beyond the contractual protections we put in place through our data processing agreements.
bed939 does not include links to external websites for commercial or advertising purposes. Where references to external services appear in the context of payment methods — such as EasyPaisa, JazzCash, or banking institutions — those references are purely informational and do not imply any endorsement of or responsibility for the privacy practices of those organisations.
bed939 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or Platform features. Where changes are material — meaning they significantly affect how we handle your personal data — we will notify registered users by email or in-platform notification at least seven (7) days before the amended Policy takes effect.
The effective date displayed at the top of this document reflects the date of the most recent revision. We encourage you to review this Policy periodically to stay informed about how bed939 is protecting your information. The current version of this Policy is always available at bed939.app/privacy-policy.
Your continued use of the Platform following the effective date of any amendment constitutes your acknowledgement of the updated Policy.
If you have questions about this Privacy Policy, wish to exercise any of your data subject rights, or want to raise a privacy-related concern, please contact the bed939 data protection team in writing. The support email address below is provided as plain text — it is not a clickable link.
Data Protection & Privacy Enquiries:
Please use the subject line "Privacy Enquiry" or "Data Subject Request" when contacting us about this Policy. bed939 acknowledges all privacy-related correspondence within 48 hours and provides a substantive response within the timeframes specified in Section 10 above.
Our support team is available 24 hours a day, 7 days a week, for general account and privacy-related enquiries. For formal data subject access requests, we may require verification of your identity before processing the request to ensure that personal data is not disclosed to an unauthorised party.
Last Updated: 1 January 2026 | Version 2.4 | bed939.app
These are not just words in a document — they are active practices built into how the bed939 platform handles every user's data.
bed939 will never sell, rent, or trade your personal information to advertisers or data brokers. Your details — including your EasyPaisa-linked mobile number and CNIC — stay within the platform and our vetted payment partners only.
All data transmitted between your device and the bed939 platform is protected by SSL/TLS encryption. Sensitive stored data — including payment records in PKR and identity documents — is encrypted at rest using current industry standards.
We collect identity documents to verify your age and protect your account — not for any other purpose. KYC data is handled by certified verification partners under strict data processing contracts. You can request a copy of your KYC data at any time.
Access, correct, delete, or export your personal data at any time by contacting our support team. bed939 processes all verified data subject requests within 30 days and provides clear, plain-language responses — no legal runaround.
Promotional emails and bonus notifications are only sent where you have explicitly opted in. You can adjust or withdraw your marketing consent at any time directly from your account settings — no hoops to jump through.
Protecting minors is a non-negotiable part of how bed939 handles data. We verify date of birth at registration and flag suspicious activity. If a minor's data is ever found in our systems, we delete it immediately and close the associated account.
bed939 is strictly for adults aged 21 and over. Gambling involves financial risk and is intended for entertainment purposes only. If you are concerned about your gambling, please visit our Responsible Gaming page for self-exclusion tools and support resources.